> ## Documentation Index
> Fetch the complete documentation index at: https://help.eeva.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Create your account

> Sign up for eeva with email, Google, or Apple — and get back in if you forget your password.

Your eeva account is where your home lives. Creating one takes a minute, and you can sign up three ways: with your email and a password, with Google, or with Apple. Everyone in your household will share the same home once you're in.

<Frame>
  <Card title="Screenshot to be added" icon="image">
    create-account-screen.png — The Create account screen showing the Continue with Google and Continue with Apple buttons, the or divider, and the First name / Email / Password fields below.
  </Card>
</Frame>

## Sign up with Google or Apple

The fastest way in. On the welcome screen, tap "Get started", then choose "Continue with Google" or "Continue with Apple" and follow the prompt. You won't need to set a password.

## Sign up with email

<Steps>
  <Step title="Tap Get started">
    On the welcome screen, tap "Get started" to open the "Create account" screen.
  </Step>

  <Step title="Enter your details">
    Fill in "First name", "Email", and "Password".
  </Step>

  <Step title="Meet the password requirements">
    As you type, a live checklist confirms your password has: "At least 8 characters", "At least one uppercase letter", "At least one number", "At least one special character (e.g. !, @, #, \$)". Each item checks off once it's satisfied.
  </Step>

  <Step title="Agree to the Privacy Policy">
    Tick the consent checkbox referencing eeva's Privacy Policy. This is required to continue.
  </Step>

  <Step title="Tap Create account">
    Tap "Create account" to finish. eeva takes you into setup next.
  </Step>
</Steps>

<Note>
  Your home's data is stored in Japan. You can review the details anytime from the "Privacy Policy" link on the welcome screen.
</Note>

## Already have an account?

On the welcome screen, tap "Log in" (or "Already have an account?" → "Log in" at the bottom of the create-account screen). On the "Welcome back!" screen, enter your "Email" and "Password" — or use "Continue with Google" / "Continue with Apple" — then tap "Log in". Tap the eye icon to show or hide your password.

## I forgot my password

From the login screen, tap "Forgot password" and follow the four steps:

<Steps>
  <Step title="Request the reset email">
    On "Reset your password", enter your "Email" and tap "Send email". If you see "Email not found in our system", check for typos or try the address you signed up with.
  </Step>

  <Step title="Enter the code">
    Check your inbox for the code, enter it in the "Code" field, and tap "Validate code". An "Invalid code" message means it didn't match — re-enter it carefully.
  </Step>

  <Step title="Choose a new password">
    On "Now choose a new password!", type your new password and tap "Reset password".
  </Step>

  <Step title="Log back in">
    When you see "Password reset!", tap "Back to log in" and sign in with your new password.
  </Step>
</Steps>

## Which sign-up method should I use?

Any of them work the same once you're in. Google and Apple are quickest because there's no password to remember. Email sign-up is a good fit if you'd rather not link a Google or Apple account.