> ## Documentation Index
> Fetch the complete documentation index at: https://help.eeva.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Ask eeva

> Chat with eeva about your home — ask questions, brain-dump, or start a repair, and confirm anything before it's saved.

Ask eeva is your home assistant. Ask about your appliances and warranties, dump a pile of thoughts and let eeva sort them, or kick off a repair — all in plain language. eeva never creates or changes anything without showing you the details and asking first. It's the center tab in the bottom bar.

<Frame>
  <Card title="Screenshot to be added" icon="image">
    ask-eeva-first-open.png — The Ask eeva chat on first open — the header "Ask eeva" / "Your home assistant", the welcome card "Hi there! What's on your mind?", the "Try one of these" suggestions, and the composer with placeholder "Type your message...".
  </Card>
</Frame>

## Open the chat

Tap the center Ask eeva tab. The header reads "Ask eeva" / "Your home assistant", and a welcome card greets you: "Hi there! What's on your mind?" — "Ask anything about your home, organize unstructured thoughts, or kick off a repair. I'll never create anything without confirming with you first." Type in the composer (placeholder "Type your message...") or tap a suggestion.

The status line shows "Online" — or "Offline · Check your connection" if you've lost network.

## What you can ask

Under "Try one of these" you'll find starting points:

<Columns cols={2}>
  <Card title="Brain dump" icon="brain">
    Organize multiple thoughts at once.
  </Card>

  <Card title="Check a warranty" icon="shield-check">
    For example, "Is my AC under warranty?"
  </Card>

  <Card title="Report an appliance issue" icon="wrench">
    Log a repair or schedule a visit.
  </Card>

  <Card title="Ask about an appliance" icon="plug">
    For example, "How do I clean my Daikin filter?"
  </Card>
</Columns>

## eeva confirms before creating

This is the core promise: eeva never saves a record without your say-so. When eeva wants to add a repair, maintenance entry, task, appliance, or warranty, it shows an action card with the details and three buttons:

<Columns cols={3}>
  <Card title="Confirm" icon="circle-check">
    Saves it. You'll then see "Added" and an "Open" button to jump to it.
  </Card>

  <Card title="Edit" icon="pen">
    Adjust the details before saving.
  </Card>

  <Card title="Skip" icon="xmark">
    Discard it without saving.
  </Card>
</Columns>

<Frame>
  <Card title="Screenshot to be added" icon="image">
    action-card-repair.png — An action card in the chat proposing a new repair, showing the details and the "Confirm" / "Edit" / "Skip" buttons.
  </Card>
</Frame>

## What's private and what's shared

Your chat is private to you — other household members can't see your conversation.

Anything you confirm into a record — an appliance, repair, task, warranty, and so on — becomes part of your shared household data, so everyone in the household sees the record even though they don't see the chat.

<Note>
  Chat conversations aren't kept as a permanent transcript; the records you create are what persist.
</Note>

## Brain dump

Have several things on your mind? Say or type them all at once — eeva sorts them into tasks and records and proposes each one as its own confirmation card, so you review them one by one. You can brain-dump by voice, too. See [Voice input](/05-ask-eeva/voice-input).

## Answers cite the manual

When eeva answers a question about one of your appliances, it backs the answer with source citations — tappable chips like "Bosch Manual · pg. 12". Tap one to open the exact manual page the answer came from, so you can check the source yourself.

## Record lists

Ask about things you already have — like "any pending repairs?" — and eeva shows a list of matching records. Tap any item to open it.

## Feedback

Every answer has a thumbs up and thumbs down. Tapping thumbs down opens "What went wrong?" so you can tell eeva how the answer missed. You can also long-press any message to Copy, Retry, or Report it.

## Clear the chat

Open the ⋮ menu, choose "Chat settings", then "Clear the chat". eeva confirms: "Clear the chat? Repairs, warranties, and recalls you've confirmed will stay in your records. The chat itself can't be recovered."

<Warning>
  Clearing removes the conversation for good — it can't be recovered. Anything you already confirmed (repairs, warranties, recalls) stays safe in your records.
</Warning>

The ⋮ menu also has "Get help with the chat feature".

## Related

<Columns cols={2}>
  <Card title="Voice input" icon="microphone" href="/05-ask-eeva/voice-input" />

  <Card title="Scanning & cards in chat" icon="camera" href="/05-ask-eeva/scanning-and-cards-in-chat" />
</Columns>