Screenshot to be added
create-account-screen.png — The Create account screen showing the Continue with Google and Continue with Apple buttons, the or divider, and the First name / Email / Password fields below.
Sign up with Google or Apple
The fastest way in. On the welcome screen, tap “Get started”, then choose “Continue with Google” or “Continue with Apple” and follow the prompt. You won’t need to set a password.Sign up with email
1
Tap Get started
On the welcome screen, tap “Get started” to open the “Create account” screen.
2
Enter your details
Fill in “First name”, “Email”, and “Password”.
3
Meet the password requirements
As you type, a live checklist confirms your password has: “At least 8 characters”, “At least one uppercase letter”, “At least one number”, “At least one special character (e.g. !, @, #, $)”. Each item checks off once it’s satisfied.
4
Agree to the Privacy Policy
Tick the consent checkbox referencing eeva’s Privacy Policy. This is required to continue.
5
Tap Create account
Tap “Create account” to finish. eeva takes you into setup next.
Your home’s data is stored in Japan. You can review the details anytime from the “Privacy Policy” link on the welcome screen.
Already have an account?
On the welcome screen, tap “Log in” (or “Already have an account?” → “Log in” at the bottom of the create-account screen). On the “Welcome back!” screen, enter your “Email” and “Password” — or use “Continue with Google” / “Continue with Apple” — then tap “Log in”. Tap the eye icon to show or hide your password.I forgot my password
From the login screen, tap “Forgot password” and follow the four steps:1
Request the reset email
On “Reset your password”, enter your “Email” and tap “Send email”. If you see “Email not found in our system”, check for typos or try the address you signed up with.
2
Enter the code
Check your inbox for the code, enter it in the “Code” field, and tap “Validate code”. An “Invalid code” message means it didn’t match — re-enter it carefully.
3
Choose a new password
On “Now choose a new password!”, type your new password and tap “Reset password”.
4
Log back in
When you see “Password reset!”, tap “Back to log in” and sign in with your new password.