Permanently delete your eeva account and data — the two-step process, what’s removed, and what to do first.
Deleting your account permanently removes your eeva account and its data. It’s a two-step process with an email confirmation code. Find it in Settings → Delete Account.
This is permanent. “Deleting your account also deletes your data after 7 days and it cannot be recovered.” Export a copy first if you want to keep anything.
Export your data before you start — go to Privacy & data and tap Export my data.
delete-account-step-1.png — The “Delete Account” screen step 1, showing the warning, the “What gets deleted” list, and the acknowledgement checkbox above the “Continue” button.
Tap your profile avatar on the Dashboard to open Settings, then scroll down and tap the red Delete Account.
2
Acknowledge and continue
Review what gets deleted, then check “I understand this cannot be undone. I want to permanently delete my account.” Tap Continue — eeva emails you a code.
3
Enter the code
Enter the 4-digit code from your email.
4
Delete
Tap Delete my account.
If you’re an admin with other active household members, you must transfer admin rights to another member before you can delete. Do this from Household access.
If you’re the admin and other members are still active, eeva asks you to transfer admin rights to another member first. Open Household access to do that, then return to Delete Account.
