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A repair is for something that broke or stopped working. eeva walks you through filing it, then gives you a place to schedule the visit, track progress, and record the cost. Every repair is logged to your service history — even ones you fix yourself.

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File a repair

Repairs start with triage, a short wizard that picks the appliance, the issue, and whether there’s a fix in the manual before connecting you with someone to do the work.
1

Start a repair

On the Maintenance tab, tap Start a repair — or open the Maintenance Log, tap +, choose Start a repair, and tap Continue.
2

Go through triage

Pick the appliance, describe the issue, try any tips from the manual, and choose who to contact. eeva files the repair at the end.
3

Open the repair

On the confirmation screen, tap View repair to open its detail and take it from there.
For a full walkthrough of the wizard — including warranty coverage and manual-based tips — see How repair triage works.

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Track a repair

Open a repair from the log or from View repair to reach the repair detail. Its title is Scheduled Repair while active, or Repair otherwise.

Screenshot to be added

repair-detail.png — A repair detail titled “Scheduled Repair” showing the “Progress” timeline (Repair filed → Visit scheduled → Repair complete), the “Scheduled visit” section, and the “Mark as done” button.

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Schedule a visit

In the Scheduled visit section, tap Schedule to open the schedule sheet. Fill in Title (for example, Fridge Repair), a Date, and an optional Time, then save. The visit shows on your repair and moves the timeline forward.

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Statuses and progress

A repair moves through these statuses: filed, scheduled, in progress, complete, canceled, and self-resolved. The Progress timeline tracks the three main milestones: Repair filed → Visit scheduled → Repair complete.

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Add cost, notes, and documents

The Repair details section holds Cost and Warranty Status. Use Notes for anything worth remembering, and Documents to attach receipts or photos. You can also link or contact a provider from the detail.

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Mark it done

When the work is finished, tap Mark as done. The repair moves to complete and stays in your service history.

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I fixed it myself

If a manual tip solved it during triage, eeva files the repair as self-resolved and still logs it to your service history, so you have a record of what happened.

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Where do repair documents go?

Repair documents upload to eeva, so they’re available across your household. (Maintenance documents and planned cost, by contrast, stay on your device.)
To link the right person to a repair, see Providers for repairs & maintenance.